Our Values

Connecting Beyond Words.

Innovative Communication Solutions Tailored for You

In the digital age, Your Comms Group symbolises innovation, creating connections with integrity, empathy, and advanced technology.

Our origins reflect a desire to surpass conventional communication by integrating innovative solutions with a keen understanding of human interaction, fostering meaningful connections and sustainable advancement.

Colleague First

Customer Delight

Community

Ethical Integrity

We are committed to inspiring communities, promoting environmental stewardship, and envisioning a future where technology enriches every connection.

Your Comms Group represents more than communication—it embodies the fusion of worlds, care for the planet, and the cultivation of enduring bonds built on trust and excellence.

Discover more about Your Comms Group Today!

Colleague First

We foster an environment for innovation, collaboration, and mutual respect by placing our colleagues first

Our operations thrive on empowering every team member to reach their full potential, encouraging personal and professional growth.

This commitment to our team ensures we can collectively work towards shared sustainability goals, positively impacting our company and the broader community we serve.

How is the Value demonstrated?

  • 360 evaluation
  • Remote working arrangement

Customer Delight

A steadfast commitment to integrity and empathy lies at the heart of our opertaions. We engage with

our customers, team, and community with honesty, transparency, and respect, striving to build trust in every interaction. 

Customer delight for us isn’t just about meeting expectations but exceeding them, ensuring every touchpoint with Your Comms Group is positive, fulfilling, and memorable.

How is the Value demonstrated?

  • NPS Score
  • One touch basis
  • Dedicated account manager
  • Backend dedicated web-based platform for usage and billing management
  • Customer testimonial

Community

We are committed to leveraging the latest technologies, fostering affective teamwork, and engaging with 

our community to ensure excellence in everything we do. 

This dedication to innovation allows us to deliver superior outcomes for all our stakeholders, ensuring we stay ahead of the curve in a rapidly evolving digital landscape.

How is the Value demonstrated?

  • Offering our clients communication solutions that are efficient in energy use and cost.

Ethical Integrity

We prioritise ethical behaviour and responsible action in all our endeavours. Our approach to business is guided

by a commitment to high ethical standards, supporting our immediate goals and contributing to a sustainable future for our planet and society. 

By acting responsibly and with integrity, we can make a meaningful difference in the world, ensuring a legacy beyond telecommunications.

How is the Value demonstrated?

  • Paper-free since 2021
  • Remote working (minimise carbon footprint)
  • Proud member of Electronic Watch

Check out our NPS' score!

62% of our customer are promoters indicating a strong likehood to recommend our service to others based on experience.

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