Don’t Let Misinformation Hurt Your Sales
Voice over IP (VoIP) has transformed how businesses communicate. It’s more flexible, scalable, and cost-effective than traditional phone lines — yet many organisations still hesitate to make the switch.
Why? Because they’ve heard myths.
If you’re a telecom reseller or MSP, these outdated beliefs could be preventing your clients from upgrading and costing you recurring revenue.
Let’s set the record straight.
Myth 1: “VoIP Call Quality Is Poor”
This might have been true in 2003, but not in 2025. With fibre broadband, modern codecs, and proper setup, VoIP often outperforms landlines.
Your Comms Group’s VoIP Solutions use enterprise-grade infrastructure and include options like iPECS Cloud, designed for HD-quality voice and minimal dropouts.
Myth 2: “It’s Too Complicated to Set Up”
VoIP today is as easy to activate as a mobile plan. Many systems are plug-and-play, and onboarding can be done remotely, often in under an hour.
With YCG, we handle provisioning, configuration, and support. You or your clients don’t need to be tech experts.
Want to offer VoIP without managing the tech?
We’ll do the heavy lifting; you focus on the clients.
📩 Reach out at [email protected]
Myth 3: “VoIP Only Works in the Office”
Modern VoIP is built for mobility. Staff can take calls from laptops, mobiles, and softphones anywhere in the world. Perfect for hybrid or remote teams.
When paired with Business Mobile and Mobile Device Management, it creates a seamless, location-free system.
Myth 4: “It’s Just for Big Companies”
VoIP is actually ideal for small and medium-sized businesses. It’s more affordable, doesn’t require on-site equipment, and scales effortlessly as a company grows.
YCG offers tailored packages for startups, SMEs, and industry-specific needs, like Construction or Education.
Myth 5: “VoIP Isn’t Secure”
Security is a top priority in cloud telephony. Our platforms include end-to-end encryption, secure data centres, and compliance-ready configurations, plus optional Advanced Threat Protection.
Businesses can now trust VoIP with confidential conversations and sensitive data.
Help Clients See the Full Picture
If you’re offering VoIP as part of your telecom services, or thinking of adding it, these myths might be the only thing standing between you and your next customer.
Let’s debunk them together.
Offer best-in-class VoIP with full technical support from Your Comms Group.
📩 Talk to us at [email protected] or explore our VoIP offerings.
