We believe every business should be looked after in the same way.
YCG supports more than 800 UK companies including everyone from your local electrician to nationwide organisations.
Executive Leadership
Lee Stalham
Managing Director
Lee brings over 20 years of sales and telecommunications experience to Your Comms Group. As a passionate leader, he’s dedicated to offering innovative mobile and landline solutions that help businesses grow. Lee is committed to being a partner, not just a provider, tailored to your specific communication needs.
Greg Neill
Head of IT
–
Charlotte Cooke-Vaughan
Head of HR
–
Gilbert Soenjaya
Director of Asia Pacific
Gilbert, with over eight years in branding, communications, PR, and community development across FMCG, brand consultancy, and tech startups, is a crucial player in his field. His psychology degree enriches his strategic capabilities, allowing him to merge an understanding of human behaviour with innovative solutions. Gilbert’s client-focused approach and dedication to innovation are pivotal in driving project success.
Gilbert is bilingual, speaking both Indonesian and English, which enables him to communicate effectively in diverse environments.
Sales & Customer Support
Graeme Rucroft
Sales Manager
–
Emily Fearn
Process and Customer Accounts Officer
As Your Comms Group’s Sales Process Manager, Emily leverages her varied experience in sales, management, and executive support to enhance sales operations and efficiency. With a proven track record across construction and real estate sectors, she focuses on optimising processes and driving performance improvements within the sales team. Emily speaks both English and Spanish, contributing to her practical communication skills.
Languages: Emily speaks English and Spanish.
Hannah, our Marketing Development Representative, brings over a decade of industry experience to Your Comms Group. She is instrumental in refining the quoting and purchasing processes and establishing meaningful connections with potential customers and our sales team. Her dedication and expertise significantly contribute to our marketing and sales initiatives.
Hannah Stalham
Sales Executive
Jack Kitchiner-Day
Sales Executive
–
Blair Muir
Marketing Development Representative
–
Customer Service & Support
Francisco Fernandes
Head of UC
With six years at YCG, Francisco leads the Landline, Connectivity, and MDM sectors in fulfilment and troubleshooting. His background in education, both in London and Dubai, coupled with a BA Hons in Marketing from Anglia Ruskin, enriches his approach to customer service and technical support.
Francisco speaks English and Spanish.
Jamie Armour
Technical Lead
Jamie is a seasoned member of our engineering team, specialising in technical support for landlines, VOIP, and Internet connectivity. With 15 years in the telecoms sector and an earlier career in software development, his expertise is crucial for installations and customer support. Jamie’s computer science and software engineering qualifications are from Westminster and Brunel, grounding his technical abilities in solid academic achievement.
Fizza Hassan
Personal Assistant
–
Marketing & CRM Operations
Ardhya Putri Dewi
Marketing Manager
–
Muhammad Raihan Pradana
Graphic Designer & Editor
–
Muhammad Hamdanis
Marketing Performance Manager
–
Rigen Subekti
CRM Manager
–
Ni Wayan Devina Maharani
Automation Engineer
–
Finance & Billing
Lara Bush
Head of Billing
Lara is a recent addition to the Your Comms Group (YCG) team, handling all aspects of billing. Despite being new to YCG, Lara is well-versed in the telecoms industry, having started her career when dial-up connections and noisy modems were the norm.